eVeryThiNg yOu NeEd To kNow
sChOol PrIciNg (visits to the centre)
Nursery & Primary Pupils (self guided).
Secondary education pupils - £6.50
Additional Adult - £6.00
1 adult free for everyone 10 students (secondary) or 6 primary pupils
Add one of our education workshops to your school visit!
Education sessions cost £1.80 per pupil per session.
A minimum payment of £45 (25 pupils) applies for the education sessions.
pRe vIsIt iNfOrmAtIon
We know how important it is to organise your school visits down to the smallest detail.
As well as planning your trip, to make sure you visit the wildlife you’ve been discussing in class, you’ll also want to know a whole host of other important information!
We offer free pre-visits to teachers so that all the planning can be done in advance and you can relax and enjoy the visit with your pupils.
We allow a pre-visit for two teachers. All you have to do is email us on firstname.lastname@example.org to arrange your visit.
For one class, we allow one free pre-visit and for two or more classes we allow a pre-visit for two teachers.
You’ll be admitted free of charge. Relatives and friends are, of course, welcome to join you but we’re sorry – the pre-visit only entitles the teacher bringing a school to a complimentary visit.
Educational Terms & Conditions
Bookings available for UK and international schools, exclusively Mon-Fri during UK school term time only. If your class is visiting outside of UK term time you may be eligible to book with our groups discount. See our admissions page for more details.
Bookings must be made in advance for classes to be eligible for the school rates.
Payment for an education visit must be made at least two weeks in advance of the visit and can be made by credit card, cheque or BACs. If payment cannot be made until the day of the visit, payment is accepted by card, cash or cheque only.
As a condition of the entry costs for school visits, Teachers and accompanying adults must supervise their groups at all times during their visit. We offer one free adult per six paying primary school students and one free adult per ten paying secondary students to ensure adequate supervision for school groups.
Adults leading school groups are expected to follow the supervision guidelines and behaviour expectations set out by the HCC. These guidelines can be found here (Coming Soon). Any failure to follow these guidelines can result in a group being asked to leave the HCC and school management being contacted.
If you amend your booking, cancel within two weeks of the scheduled date or no show on the day of your visit, the HCC reserves the right to charge an administration fee of £25.
If payment is not received by the day of your visit, an invoice with a £25 administrative fee will be raised. This must be paid within one week of the invoice being raised.
As part of an education booking, you agree to complete our feedback form after your visit which shall be emailed to you. We require this to be completed within two weeks of your visit, or there will be a fee of £25.
If for any reason a booked session (i.e home schooling) cannot take place, the HCC will offer a re-schedule date, convenient to all parties. Unfortunately refunds are not available unless the sessions are cancelled in their entirety by us and no alternative can be arranged.
Education prices cannot be used in conjunction with any other offer, promotion, discounts or third party payment methods. Membership cards can be used but they will not count towards the free adult ratio for supervision purposes.
Education groups must make a single payment for their visit.
For every class booked in to visit the Zoo, we allow one free pre-visit for the teacher. If your booking is for multiple classes, we allow up to two complimentary entries for a pre-visit.
hEalTh & SaFetY
Please email email@example.com if you would like a copy of our school visit risk assessment.