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Catering and Beverage Assistant

Full Job Description

We have an exciting vacancy for a tearoom assistant to join the Rainforest Tearooms.

The role:

  • Provide great customer service.

  • Check in guests who are visiting for the day or experiences

  • Be able to complete menu items and serve to customers.

  • Take part in events.

  • Assist and ensure the smooth running of the department throughout service, by ensuring all equipment and food preparation areas are in good order in accordance with company standards and food safety regulations, and ensure all corridors and relevant back of house areas are kept tidy and well presented at all times.

  • Ensure all machinery and equipment is cleaned effectively in line with the daily cleaning schedule, using appropriate products, to ensure no excess or chemical build up.

  • Ensure all key equipment (e.g. coffee machine, fridges etc) are cleaned thoroughly when asked and kept in good working order, reporting any maintenance issues to your senior.

  • Monitor levels of cleaning equipment and materials and report ordering requirements, to ensure the department is fully stocked.

  • Ensure the kitchen has sufficient equipment, crockery, etc. for service.

  • Adhere to policies, standard operating procedures and safe working practices including food safety systems and follow health and hygiene policies and associated legislation.

  • Ensure that you, as part of the team, are clean and well presented at all times.


The successful candidate for this role will have:

  • A level 2 award/certificate in food hygiene. If not, this can be provided as per our company training agreement.

  • Barista experience is preferred, and be able to make drinks and food to a consistent high standard.

  • Enthusiasm for the job

  • Good communication skills

  • Ability to work on their own initiative and in a team in a sometimes fast paced environment

  • A commitment to high standards of hygiene and cleanliness

  • Flexible attitude to work

Job Types: Full-time, Part-time, Temporary contract
Contract length: 7-8 months

Salary: £5.28-10.42 per hour



  • Company events

  • Discounted or free food

  • Employee discount

  • Free parking

  • On-site parking

  • Store discount

  • Wellness programme


Day range:

  • Holidays

  • Monday to Friday

  • Weekend availability


  • Day shift


  • Barista experience: 1 year (preferred)

  • Hospitality: 1 year (preferred)

  • Customer service: 1 year (preferred)

Reference ID: PT/CBA1
Expected start date: 01/03/2023

To apply, please email a copy of your CV and covering letter, along with your availability to citing the Reference ID in the subject line.

Regrettably, we are unable to reply individually to each applicant. If you have not heard from us within 4 weeks, please assume that on this occasion you have been unsuccessful.

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